We consider the appropriate use and protection of personal information to be our social responsibility, and will steadily promote the following initiatives.

1. When we ask customers to provide personal information, we will inform them of the purpose of use and contact information, and will collect and use the personal information appropriately within the scope of the purpose.

2. Except when there is a legitimate reason, such as when required by law, we will not disclose or provide your information to a third party without your permission.

3. Our company will take safety measures to keep personal information accurate and up-to-date, and when entrusting personal information to a business partner, we will require them by contract to protect personal information to the same extent as our company and will supervise and manage the information.

4. If a customer requests the disclosure, correction, or suspension of use of their personal information that we have obtained, we will respond to such request within a reasonable scope after verifying the customer's identity, and we will also endeavor to respond to customer complaints appropriately and promptly.

5. Our company will comply with laws and regulations regarding the handling of personal information, and will endeavor to review and improve this policy as appropriate.

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Regarding handling of personal information in mail order sales

We promise to strictly manage and handle personal information so that our customers can enjoy shopping with peace of mind. We have established a personal information protection policy and will operate based on it.

1. Personal information refers to information that can identify a specific individual, such as your name, address, telephone number, and email address, that you provide when registering an account or purchasing a product, as well as information generated in connection with a purchase.

2. Purpose of use of personal information We will use your personal information for the following purposes.
① Fulfillment of product purchase and sales contracts, shipping, payment, and related after-sales services ② Response to accidents and complaints, and analysis to further improve the products and services we handle and the functions of this site ③ Notification of product and service information, store and event information, and other useful information related to daily life

3. Regarding the entrustment of personal information We may outsource some operations, such as delivery, to external partner companies, and may entrust personal information to these companies to the extent necessary for that operation.
In such cases, we will require the other party to provide the same level of information protection as our company by contract, and will provide management and supervision to prevent leaks, etc.

4. Regarding the safe management of your personal information We will endeavor to keep your personal information accurate and up-to-date, and will take reasonable safety measures to prevent the leakage, alteration, or disclosure of such information.

5. Disclosure, correction, suspension of use, etc. of personal information If a customer requests disclosure, correction, suspension of use, etc. of their personal information, we will respond promptly and within a reasonable scope after confirming the identity of the customer. We will review and improve the handling of customer's personal information as appropriate.

〒111-0052
Wacoal Asakusabashi Building 1-23-6 Asakusabashi, Taito-ku, Tokyo Nanasai Co., Ltd. DX Promotion Department Kazuhisa Sakamoto Tel: 03-6385-4823
Reception hours: 10:00-12:30, 13:30-17:00 (excluding weekends, holidays, and company-designated holidays)
Email: support_ec@nanasai.co.jp

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Statutory disclosure etc.

Guidance regarding disclosure and other matters based on the Act on the Protection of Personal Information.

The Act on the Protection of Personal Information (hereinafter referred to as the "Act") stipulates that certain matters must be made public or made available to the individual (easily). Please take a look at the information below regarding these matters for their public disclosure, etc.

1. Purpose of use of personal information handled by our company (related to Article 18, Paragraph 1 of the Law)
① Personal information will be used for the purposes of product shipment, product advice, product production, related after-sales service, and providing information regarding products and services in internet shopping services.
②We will use it for research and development of products for the Internet shopping service, and for requests for surveys related to product development, service improvement, marketing, etc. When we obtain personal information directly from the individual in writing, on the web application screen, etc., we will clearly indicate the purpose of use each time. (In relation to Article 18, Paragraph 2 of the Law) In such cases, the content of the individual purpose of use will take precedence over the above.

2. Matters concerning personal data handled by our company (related to Article 27, Paragraph 1 of the Law)
① Name of the business entity handling personal information (our company): Nanasai Co., Ltd. ② Purpose of use of personal data held in the Internet shopping service: Same as the purpose of use of personal information in 1 above. ③ Procedure for responding to requests for disclosure, etc.: Requests for disclosure, etc. should be sent by mail to the Personal Information Protection Manager of the DX Promotion Department of Nanasai Co., Ltd., with the necessary documents attached to the prescribed form. We do not accept requests in person, by phone, fax, or email. We ask for your understanding.

I. Documents to be submitted in response to requests for disclosure, etc. Please clearly state the type of request (disclosure, correction, etc., suspension of use, etc.) and send the request by mail to the Personal Information Protection Manager of the DX Promotion Department of Nanasai Co., Ltd. We will send you the designated form and instructions for filling it out. Please note that you will need documents to verify your identity, so please refer to the instructions for filling it out for more information.

II. Request for Disclosure, etc. by an Agent In addition to the documents listed in the previous section, documents verifying the agent are required. When applying for the form designated by our company for disclosure, etc., please inform us that the request for disclosure, etc. is being made by an agent. We will enclose an explanatory document with details in the form designated by our company.

III. Fees for requests for disclosure, etc. and collection method
For each application, please enclose postage stamps worth 800 yen (including processing fee and registered postage) with your application documents. If the processing fee is insufficient, we will notify you, but if you do not pay the remaining amount within the specified period, we will treat the request as if it had not been made.

IV. Method of responding to requests for disclosure, etc. We will respond in writing to the application address stated on the Company's designated documents regarding disclosure, etc.

V. Purpose of Use of Personal Information Obtained in Relation to Requests for Disclosure, etc. Personal information obtained in relation to requests for disclosure, etc. will be handled within the scope necessary for the request. In addition to the above procedures for disclosure, etc., we will respond to corrections such as changes to contact information, suspension of use, inquiries, etc., according to the procedures described in the written explanations, terms of use, web application screen, etc. notified to the individual by our company.

3. Matters concerning the reception desk for "complaints" (Article 27, Paragraph 1, Item 4 of the Law, Article 8 of the Enforcement Order, Article 35 of the Law)
①Contact point for complaints regarding the handling of personal information Please submit your complaint by mail to the Personal Information Protection Manager of the DX Promotion Department of Nanasai Co., Ltd. We do not accept complaints in person, by phone, fax, or email. Thank you for your understanding.

〒111-0052
Wacoal Asakusabashi Building 1-23-6 Asakusabashi, Taito-ku, Tokyo Nanasai Co., Ltd. DX Promotion Department Kazuhisa Sakamoto Tel: 03-6385-4823
Reception hours: 10:00-12:30, 13:30-17:00 (excluding weekends, holidays, and company-designated holidays)
Email: support_ec@nanasai.co.jp

②The name of the authorized personal information protection organization to which our company belongs and the contact point for complaint resolution. Currently, our company does not belong to any authorized personal information protection organization.

4. Notes In the event that the Company separately indicates the purpose of use, etc., by notifying the individual or by obtaining approval under the terms of use, etc., the content of the individual purpose of use, etc. shall take precedence over the above. Thank you for your understanding.

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