Description based on the Specified Commercial Transactions Act
| Distributor | ||
| name | NANASAI Co., Ltd. | |
| Eligible invoice number | T6-1300-0100-0947 | |
| Operation Manager | Toru Namiki | |
| location |
1-23-6, Yanagibashi,Taito-ku,Tokyo,111-8540,Japan |
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| telephone number | 03-6385-4823 Reception hours: 10:00-12:30, 13:30-17:00 * Excluding Saturdays, Sundays, holidays, and company designated holidays (summer holidays, year-end and New Year holidays, inventory days, and company designated holidays) |
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| email address | support_ec@nanasai.co.jp | |
| URL | https://www.nanasai-online.jp | |
| Payment | ||
| Payment Method |
Advance payment by credit card (Visa/Mastercard/American Express/JCB) |
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| Necessary charges other than the product | Shipping fee: Convenience store payment (KOMOJU) fee (190 yen), bank transfer fee | |
| Payment deadline/application expiration date | For bank transfers and convenience store payments (KOMOJU), please make payment within 7 days of receiving the order confirmation email. If payment is not received within 7 days, the order will be cancelled. |
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| About the product | ||
| Product price | Display by product | |
| Sales volume | Each product is sold in the quantities listed, but please contact us for larger quantities or custom orders. TEL 03-6385-4823 Reception hours 10:00-12:30 13:30-17:00 * Excluding company designated holidays (summer holidays, year-end and New Year holidays, inventory days, company designated holidays) support_ec@nanasai.co.jp |
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| Application expiration date | Please make payment within 7 days after receiving the order confirmation email from our store. If payment is not confirmed within 7 days of placing your order, your order will be cancelled. |
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| Delivery time | After confirming payment, we will ship within 3 business days. For credit card payments, orders will generally be shipped within 3 business days after your credit card is approved. *For business days, please refer to the business day calendar . *If there is any delay in shipping for any reason, we will contact you via your email address. |
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| Returns/Exchanges | ||
| subject | We accept returns/exchanges only if the product is defective (defective or damaged) upon arrival or if a different product is delivered. If the quantity is insufficient, we will ship the product immediately. *We do not accept returns or exchanges due to customer convenience (including differences in image or size). *We may ask you to send us a photo of the product before returning or exchanging it. |
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| Deadline | We will accept returns/exchanges within 7 days of receiving the product. *Please note that we cannot accept applications after 7 days. *Please note that if the item you wish to exchange is out of stock, it will be returned. |
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| Return/exchange shipping costs | In the case of return/exchange, we will cover all shipping costs. | |
| contacting | 03-6385-4823 (Reception hours: 10:00-12:30, 13:30-17:00) * Excluding Saturdays, Sundays, holidays, and company designated holidays (summer holidays, year-end and New Year holidays, inventory days, and company designated holidays) support_ec@nanasai.co.jp |
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| others | Please see "Returns/Exchanges" for details. | |
| others | ||
| Orders from overseas and deliveries to overseas destinations | For the time being, our shop will only accept orders and deliveries from within Japan. | |